Privacy Policy
Effective Date: Jan 18, 2026
Plumeria Health (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or communicate with us electronically.
1. Information We Collect
We may collect the following types of information:
Personal Information
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Name
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Email address
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Phone number
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Date of birth
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Payment information (processed securely through third-party vendors)
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Health information you voluntarily submit through forms or patient portals
Automatically Collected Information
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IP address
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Browser type
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Device information
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Pages visited and time spent on the website
2. How We Use Your Information
We use your information to:
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Provide and manage healthcare services
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Communicate with you regarding appointments, billing, and care
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Improve website functionality and user experience
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Comply with legal and regulatory requirements
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Process payments securely
3. Protected Health Information (PHI)
Any health information you provide is treated as Protected Health Information (PHI) under the Health Insurance Portability and Accountability Act (HIPAA). PHI is handled in accordance with applicable federal and Texas privacy laws.
For additional details, please refer to our Notice of Privacy Practices, available upon request.
4. Sharing of Information
We do not sell or rent your personal information. We may share information only:
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With HIPAA-compliant service providers necessary to deliver care
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As required by law or regulatory authorities
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To protect patient safety, rights, or property
5. Electronic Communications
By submitting forms or communicating with us electronically, you consent to receive communications via email, phone, or secure messaging. While we take precautions, no electronic transmission is 100% secure.
6. Cookies and Tracking Technologies
Our website may use cookies to enhance user experience. You may disable cookies through your browser settings.
7. Data Security
We implement administrative, technical, and physical safeguards designed to protect your information. However, no system is entirely secure, and we cannot guarantee absolute security.
8. Your Rights
You may request:
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Access to your personal information
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Corrections to inaccurate information
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Deletion of non-medical data where permitted by law
9. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Updates will be posted on this page with a revised effective date.
10. Contact Us
Plumeria Health
Kingwood / Humble, Texas
📧 concierge@plumeriahealthcare.com
📞 832-412-1514